RAL - The Company

 

2010 Annual General Meeting

The Annual General Meeting of Ruapehu Alpine Lifts Limited is being held at Whakapapa Ski Area on Saturday 25 September in Happy Valley Bistro from 5.00pm.  The latest Annual Report is below for viewing.

Annual Report -1 May 2009 to 30 April 2010 Adobe Acrobat Document: 1.10 MB, 2.7 minutes @ 56kbps

If you would like to view annual reports from years prior to 2010 please contact Debbie Thomson at Ruapehu Alpine Lifts Ltd.
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Whakapapa and Turoa Ski Areas on Mt Ruapehu are operated by Ruapehu Alpine Lifts Limited (RAL), which also owns the assets of the two ski areas.

RAL is a public unlisted company and has been since its Incorporation in 1953. Its primary purpose is to promote mountain sports activities on Mt Ruapehu and to provide amenities for the sport and recreation users of the mountain. RAL’s core business occurs during winter months usually operating from mid to late June to the end of October with snow-related activities.

In addition to the winter operation RAL operates a summer sightseeing and guided walk business. This business usually operates from mid December to the end of April. Maintenance of RAL’s assets is also performed during summer months.

Staff

Approximately 70 staff are employed during summer months engaged in management functions, maintenance and operation of the summer business. Staff numbers swell to approximately 750 during winter months.

RAL is managed by six Directors, a Company Secretary, a General Manager, an Executive Assistant, three Corporate Services Managers who manage the overall functions of marketing, human resources and finance, four department managers who manage both the Whakapapa and Turoa operations of retail, medical centres, competitive centre, and information technology. Each ski area has an Area Manager who is responsible for the overall operation of their respective ski areas. Directly reporting to the Area Managers are department Managers at each ski area who manage the departments of snow school, food & beverage, rental, customer services & ticketing, safety services, mountain operations, snowmaking and grooming.

If you're interested in working for RAL in either a seasonal or full year position check out our employment channel.

Mission statement

To provide maximum vertical fun – Mt Ruapehu - Your mountain

Company Values

Our company values represent what we believe in and provide the elements that we believe are most important in achieving our mission:

Around here we:

• Are customer driven - Everything we do should benefit the customer in some way.
• Have fun - We are in the business of helping our customers have fun, and being a fun place to work, we have fun as employees.
• Keep each other safe - Safety is a priority for our customers and staff. The best way to achieve this is by looking out for each other.
• Show respect - We show respect for each other, the World Heritage Area we work in and the Gift.
• Are passionate about what we do - We love our jobs, the mountain and our business and we want to share this with our customers.
• Walk the talk - We don’t just talk about it, we do it!